SMSLLC was founded in 1996 by two maritime professionals with a vision to provide regulatory compliance assistance to ship managers. The initial focus of SMSLLC was specifically directed on the International Safety Management (ISM) Code’s requirement for ship managers to develop and implement safety management systems applicable to their operations and ships.
By the time ISM Code certification had reached its zenith SMSLLC was developing new services to compliment its initial focus. SMSLLC became increasingly involved with voluntary compliance programs such as ISO Standards and cultivated a slightly more diverse clientele including stevedoring and warehousing companies, maritime training centers and safety equipment servicing firms.
To add greater range and expertise to its services SMSLLC has grown to comprise a staff of six maritime professionals. In addition, SMSLLC has cultivated a pool of subject matter experts (maritime security, engineering, technical, database and other specialists) to provide assistance on a project basis subject to client approval.
SMS personnel are directly responsible for the quality of services provided to clients. Consultants within SMSLLC function as a team and focus on the guiding principles of the founding partners:
- Put client satisfaction first and seek to exceed expectations consistently.
- Build relationships — not a customer base.
- Improve the value of the firm by cultivating an exceptional workforce of dynamic consultants.
- Improve the value of the firm by focusing on diverse client challenges.
SMSLLC has evolved into a consultancy with enhanced competencies in maritime and other industries including power generation, aviation and aerospace.
SMSLLC and its clients have recognized the benefit of long-term relationships. Over 95% of clients reengage SMSLLC following an initial project.